Your Definitive Travel Adventure Awaits

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly, including:

• Personal identification (name, email, phone number)
• Travel preferences and requirements
• Payment and billing information
• Communication records and correspondence

2. How We Use Your Information

Your information helps us:

• Plan and book your travel arrangements
• Provide customer service and support
• Send travel updates and confirmations
• Improve our services and user experience

3. Information Sharing

We share information only with:

• Travel suppliers necessary for your bookings
• Payment processors for secure transactions
• Legal authorities when required by law

4. Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect your personal information.

5. Your Rights

You have the right to access, correct, delete, or export your data. Contact us at [email protected] for data requests.

6. Contact Information

For privacy questions: [email protected]
Definitive Traveler LLC
485 Madison Avenue, Suite 2100, New York, NY 10022

Last Updated: December 2024

1. Service Agreement

By using Definitive Traveler services, you agree to these terms. We provide travel planning, booking assistance, and related services.

2. Booking and Payment

• All bookings require confirmation and payment
• Prices are subject to change until confirmed
• Payment terms vary by service and supplier
• Cancellation policies apply per supplier terms

3. Client Responsibilities

Clients must:

• Provide accurate information and documentation
• Meet payment deadlines and requirements
• Obtain necessary travel documents and insurance
• Follow travel advisories and safety guidelines

4. Limitation of Liability

Our liability is limited to the fees paid for our services. We are not responsible for supplier defaults, natural disasters, or circumstances beyond our control.

5. Dispute Resolution

Disputes will be resolved through binding arbitration in New York, NY, under New York State law.

6. Contact for Terms

Questions about terms: [email protected]

How We Use Cookies

Definitive Traveler uses cookies to enhance your browsing experience and provide personalized services.

Types of Cookies

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us improve site performance
• Functional Cookies: Remember your preferences
• Marketing Cookies: Provide relevant travel offers

Managing Cookies

You can control cookie settings through:

• Browser privacy settings
• Our cookie preference center
• Opt-out mechanisms where provided

Third-Party Cookies

We use trusted partners for analytics and marketing. These partners may set their own cookies subject to their privacy policies.

Contact

Cookie questions: [email protected]

Copyright Protection

Definitive Traveler respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Reporting Copyright Infringement

To report copyright infringement, provide:

• Description of copyrighted work claimed to be infringed
• Location of allegedly infringing material on our site
• Your contact information and electronic signature
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authority to act on behalf of copyright owner

DMCA Agent Contact

Send DMCA notices to:
DMCA Agent: Legal Department
Email: [email protected]
Address: 485 Madison Avenue, Suite 2100, New York, NY 10022

Counter-Notification

If you believe material was wrongly removed, you may submit a counter-notification following DMCA procedures.

Repeat Infringer Policy

We terminate accounts of repeat infringers in appropriate circumstances.

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing of your personal data

Legal Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Contract performance for travel services
• Legitimate interests for business operations
• Legal compliance where required

Data Retention

We retain personal data only as long as necessary for the purposes collected, typically:

• Active customer data: Duration of business relationship
• Transaction records: 7 years for accounting purposes
• Marketing data: Until consent is withdrawn

International Transfers

When transferring data internationally, we ensure adequate protection through approved mechanisms like Standard Contractual Clauses.

Exercising Your Rights

To exercise your GDPR rights, contact:
Data Protection Officer: [email protected]
We will respond within 30 days of receiving your request.

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority.